@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/2c55a0e60120577a-s.03ez25a9g3i0n.woff2)format("woff2");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/9c72aa0f40e4eef8-s.3i9rha7jpxn0q.woff2)format("woff2");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/ad66f9afd8947f86-s.2o7ko1d-5m1xu.woff2)format("woff2");unicode-range:U+1F??}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/5476f68d60460930-s.1ee5w62fj497l.woff2)format("woff2");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/2bbe8d2671613f1f-s.1way2z9fj6cig.woff2)format("woff2");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/1bffadaabf893a1e-s.0szrwpqb9mkwe.woff2)format("woff2");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(../media/83afe278b6a6bb3c-s.p.45535valc9rzk.woff2)format("woff2");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter Fallback;src:local(Arial);ascent-override:90.44%;descent-override:22.52%;line-gap-override:0.0%;size-adjust:107.12%}.inter_c15e96cb-module__0bjUvq__className{font-family:Inter,Inter Fallback;font-style:normal}.inter_c15e96cb-module__0bjUvq__variable{--font-inter:"Inter", "Inter Fallback"}
.nev-login-page{--nev-login-accent:var(--action-primary,#1d4ed8);--nev-login-accent-hover:var(--action-primary-hover,#1e40af);--nev-login-accent-muted:var(--action-primary-muted,#1d4ed824);--nev-login-card-bg:var(--surface-canvas,#fff);--nev-login-gradient-mid:#ffffffeb;--nev-login-gradient-end:var(--login-gradient-end,#e2e8f0);--nev-login-card-shadow:var(--login-card-shadow,0 1px 2px #0f172a0a, 0 8px 28px -8px #0f172a24, 0 0 0 1px #0f172a0a);--nev-login-brand-shadow:var(--login-brand-shadow,0 1px 3px #0f172a14);--nev-login-segment-hover-bg:var(--login-segment-hover-bg,#ffffffb8);--nev-login-segment-active-shadow:var(--login-segment-active-shadow,0 1px 3px #0f172a14);--nev-login-input-bg:var(--surface-canvas,#fff);--nev-login-input-radius:var(--control-radius,8px);--nev-login-focus-ring:0 0 0 3px var(--nev-login-accent-muted);flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:1.5rem 1rem 2.5rem;display:flex;position:relative;overflow-x:hidden}.nev-login-page--client{--nev-login-accent:var(--persona-client,#0f172a);--nev-login-accent-hover:var(--persona-client-hover,#020617);--nev-login-accent-muted:var(--persona-client-muted,#0f172a1f)}.nev-login-page--expert{--nev-login-accent:var(--persona-expert,#0d9488);--nev-login-accent-hover:var(--persona-expert-hover,#0f766e);--nev-login-accent-muted:var(--persona-expert-muted,#0d948826)}.nev-login-page--staff{--nev-login-accent:var(--persona-staff,#b45309);--nev-login-accent-hover:var(--persona-staff-hover,#92400e);--nev-login-accent-muted:var(--persona-staff-muted,#b4530924)}.nev-login-page--engage{--nev-login-accent:var(--persona-engage,#059669);--nev-login-accent-hover:var(--persona-engage-hover,#047857);--nev-login-accent-muted:var(--persona-engage-muted,#05966924)}.nev-login-gradient{z-index:0;pointer-events:none;background:radial-gradient(ellipse 120% 80% at 50% -20%, var(--nev-login-accent-muted), transparent 55%), radial-gradient(ellipse 90% 60% at 100% 50%, var(--nev-login-accent-muted), transparent 45%), radial-gradient(ellipse 70% 50% at 0% 80%, var(--nev-login-accent-muted), transparent 40%), linear-gradient(165deg, var(--surface-subtle,#f8fafc) 0%, var(--surface-emphasis,#eef2f7) 50%, var(--nev-login-gradient-end) 100%);position:fixed;inset:0}.nev-login-inner{z-index:1;width:100%;max-width:28rem;position:relative}.nev-login-card{background:var(--nev-login-card-bg);border-radius:var(--panel-radius,.875rem);box-shadow:var(--nev-login-card-shadow);padding:2rem 1.75rem}@media (min-width:480px){.nev-login-card{padding:2.25rem 2rem}}.nev-login-brand{justify-content:center;align-items:center;gap:.75rem;margin-bottom:1.5rem;display:flex}.nev-login-brand img{box-shadow:var(--nev-login-brand-shadow);border-radius:.5rem}.nev-login-brand-wordmark{letter-spacing:-.03em;color:var(--text-default,#111827);font-size:1.125rem;font-weight:700}.nev-login-title{letter-spacing:-.03em;color:var(--text-default,#111827);text-align:center;margin:0 0 .5rem;font-size:1.5rem;font-weight:700;line-height:1.2}.nev-login-lede{color:var(--text-muted,#6b7280);text-align:center;margin:0 0 1.5rem;font-size:.9375rem;line-height:1.55}.nev-login-section{border-top:1px solid var(--border-default,#e5e7eb);margin-top:1.5rem;padding-top:1.5rem}.nev-login-section:first-of-type{border-top:none;margin-top:0;padding-top:0}.nev-login-section-label{letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted,#6b7280);margin-bottom:.75rem;font-size:.6875rem;font-weight:600;display:block}.nev-login-section-hint{color:var(--text-muted,#6b7280);margin:.65rem 0 0;font-size:.8125rem;line-height:1.5}.nev-login-form,.nev-login-stack{flex-direction:column;gap:1rem;display:flex}.nev-login-field{flex-direction:column;gap:.35rem;display:flex}.nev-login-field-label{color:var(--text-default,#111827);font-size:.8125rem;font-weight:600}.nev-login-field-hint{color:var(--text-muted,#6b7280);margin:0;font-size:.75rem;line-height:1.4}.nev-login-field-hint a{color:var(--nev-login-accent);font-weight:500;text-decoration:none}.nev-login-field-hint a:hover{text-decoration:underline}.nev-login-field .nev-login-input,.nev-login-form input:not([type=checkbox]):not([type=radio]),.nev-login-form select{border:1px solid var(--border-strong,#d1d5db);border-radius:var(--nev-login-input-radius);background:var(--nev-login-input-bg);width:100%;color:var(--text-default,#111827);padding:.65rem .85rem;font-size:.9375rem;transition:border-color .15s,box-shadow .15s}.nev-login-field .nev-login-input:focus,.nev-login-form input:focus,.nev-login-form select:focus{border-color:var(--nev-login-accent);box-shadow:var(--nev-login-focus-ring);outline:none}.nev-login-password-control{grid-template-columns:minmax(0,1fr) auto;align-items:stretch;gap:.5rem;display:grid}.nev-login-password-control .nev-login-input{min-width:0}.nev-login-password-toggle{border:1px solid var(--border-strong,#d1d5db);border-radius:var(--nev-login-input-radius);background:var(--nev-login-input-bg);min-width:4rem;color:var(--text-default,#111827);cursor:pointer;transition:background-color var(--motion-duration,.12s) var(--motion-ease,ease), border-color var(--motion-duration,.12s) var(--motion-ease,ease), color var(--motion-duration,.12s) var(--motion-ease,ease);margin:0;padding:.5rem .65rem;font-size:.8125rem;font-weight:600}.nev-login-password-toggle:hover:not(:disabled){border-color:var(--nev-login-accent);background:var(--surface-subtle,#f9fafb)}.nev-login-password-toggle:focus-visible{box-shadow:var(--nev-login-focus-ring);outline:none}.nev-login-password-toggle:disabled{opacity:.55;cursor:not-allowed}.nev-login-btn-primary{border-radius:var(--nev-login-input-radius);cursor:pointer;justify-content:center;align-items:center;width:100%;margin-top:.125rem;padding:.7rem 1rem;font-size:.9375rem;font-weight:600;transition:background .15s,transform .1s;display:inline-flex;color:var(--action-primary-contrast,#fff)!important;background:var(--nev-login-accent)!important;border:1px solid #0000!important}.nev-login-btn-primary:hover:not(:disabled){background:var(--nev-login-accent-hover)!important}.nev-login-btn-primary:active:not(:disabled){transform:scale(.99)}.nev-login-btn-primary:disabled{opacity:.55;cursor:not-allowed}.nev-login-segment{background:var(--surface-subtle,#f3f4f6);border:1px solid var(--border-default,#e5e7eb);border-radius:.65rem;gap:.2rem;padding:.2rem;display:flex}.nev-login-segment-btn{cursor:pointer;flex:1;padding:.45rem .65rem;font-size:.8125rem;font-weight:600;transition:background .15s,color .15s;color:var(--text-muted,#6b7280)!important;background:0 0!important;border:none!important;border-radius:.5rem!important}.nev-login-segment-btn:hover:not(.nev-login-segment-btn--active){color:var(--text-default,#111827)!important;background:var(--nev-login-segment-hover-bg)!important}.nev-login-segment-btn--active{box-shadow:var(--nev-login-segment-active-shadow);background:var(--nev-login-input-bg)!important;color:var(--text-default,#111827)!important}.nev-login-alert{border-radius:.5rem;margin:0;padding:.65rem .75rem;font-size:.8125rem;line-height:1.45}.nev-login-alert--success{background:var(--status-success-bg,#1665340f);color:var(--status-success,#166534);border:1px solid var(--status-success-border,#16653459)}.nev-login-alert--error{background:var(--status-danger-bg,#991b1b0d);color:var(--status-danger,#991b1b);border:1px solid var(--status-danger-border,#991b1b59)}.nev-login-footnote{color:var(--text-muted,#6b7280);margin:0;font-size:.75rem;line-height:1.5}.nev-login-footer{border-top:1px solid var(--border-default,#e5e7eb);text-align:center;margin-top:1.75rem;padding-top:1.25rem}.nev-login-footer a{color:var(--text-muted,#6b7280);font-size:.875rem;font-weight:500;text-decoration:none}.nev-login-footer a:hover{color:var(--nev-login-accent)}.nev-login-microcopy{color:var(--text-muted,#6b7280);margin:0;font-size:.8125rem;line-height:1.5}.nev-login-microcopy--spaced{margin-bottom:.75rem}@media (max-width:639px){.nev-login-password-control .nev-login-input,.nev-login-password-toggle{min-height:44px}.nev-login-password-control .nev-login-input{font-size:1rem}}
*,:before,:after{box-sizing:border-box}img:not(.app-header-logo-mark):not(.profile-photo-preview-img),video,embed,iframe{max-width:100%;height:auto}:root{--surface-canvas:#fff;--surface-subtle:#f9fafb;--surface-emphasis:#f3f4f6;--surface-hover:#fcfcfd;--border-default:#e5e7eb;--border-strong:#d1d5db;--border-hover:#c4cad4;--text-default:#111827;--text-muted:#6b7280;--action-primary:#1d4ed8;--action-primary-hover:#1e40af;--action-primary-strong:#1e3a8a;--action-primary-contrast:#fff;--action-primary-focus:#1d4ed852;--action-primary-focus-soft:#1d4ed824;--action-primary-muted:#1d4ed824;--action-primary-active-bg:#dbeafe;--action-primary-active-border:#93c5fd;--action-primary-active-text:#1e3a8a;--link-underline:#1d4ed861;--link-underline-hover:#1d4ed88c;--status-success:#166534;--status-success-border:#16653459;--status-success-bg:#1665340f;--status-warning:#92400e;--status-warning-border:#fcd34d;--status-warning-bg:#fffbeb;--status-warning-soft-border:#b4530959;--status-warning-soft-bg:#b453090d;--status-danger:#991b1b;--status-danger-border:#991b1b59;--status-danger-bg:#991b1b0d;--status-pill-bg:var(--surface-subtle);--status-pill-border:var(--border-default);--status-pill-success-bg:var(--status-success-bg);--status-pill-success-border:var(--status-success-border);--status-pill-warning-bg:var(--status-warning-soft-bg);--status-pill-warning-border:var(--status-warning-soft-border);--status-pill-danger-bg:var(--status-danger-bg);--status-pill-danger-border:var(--status-danger-border);--panel-border:#0f172a14;--radius-control:8px;--radius-component:10px;--radius-panel:.875rem;--panel-radius:var(--radius-panel);--elevation-1:0 1px 2px #0f172a0a, 0 4px 16px -4px #0f172a14, 0 0 0 1px #0f172a0a;--elevation-2:0 1px 2px #0f172a0a, 0 8px 28px -8px #0f172a24, 0 0 0 1px #0f172a0a;--panel-shadow:var(--elevation-1);--control-radius:var(--radius-control);--control-padding-y:.45rem;--control-padding-x:.6rem;--focus-ring:0 0 0 2px var(--surface-canvas), 0 0 0 4px var(--action-primary);--control-focus-ring:var(--focus-ring);--motion-duration:.12s;--motion-ease:ease;--login-gradient-end:#e2e8f0;--login-card-shadow:var(--elevation-2);--login-brand-shadow:0 1px 3px #0f172a14;--login-segment-hover-bg:#ffffffb8;--login-segment-active-shadow:0 1px 3px #0f172a14;--message-thread-gap:.4rem;--message-incoming-border:var(--border-default);--message-incoming-bg:var(--surface-subtle);--message-self-client-border:#0f172a29;--message-self-client-bg:#0f172a09;--message-self-expert-border:#0d948838;--message-self-expert-bg:#0d94880f;--queue-row-min-height:2.75rem;--persona-client:#0f172a;--persona-client-hover:#020617;--persona-client-muted:#0f172a1f;--persona-staff:#b45309;--persona-staff-hover:#92400e;--persona-staff-muted:#b4530924;--persona-expert:#0d9488;--persona-expert-hover:#0f766e;--persona-expert-muted:#0d948826;--persona-engage:#059669;--persona-engage-hover:#047857;--persona-engage-muted:#05966924}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}html,body{min-height:100%;margin:0;padding:0}body{font-family:var(--font-inter), system-ui, sans-serif;color:var(--text-default);background:var(--surface-emphasis);font-size:14px;line-height:1.55}a{color:var(--action-primary);text-underline-offset:.22em;text-decoration:none;text-decoration-thickness:max(1px,.07em);-webkit-text-decoration-color:var(--link-underline);text-decoration-color:var(--link-underline);transition:color var(--motion-duration) var(--motion-ease), text-decoration-color var(--motion-duration) var(--motion-ease)}a:hover{color:var(--action-primary-hover);text-decoration:underline;-webkit-text-decoration-color:var(--link-underline-hover);text-decoration-color:var(--link-underline-hover)}a:focus-visible{box-shadow:var(--focus-ring);border-radius:.2em;outline:none}a:visited{color:var(--action-primary)}.app-header-brand-link:hover,.app-tab:hover,.filter-chip:hover,.staff-quick-action:hover{text-decoration:none}button,input,select,textarea{font:inherit}input[type=checkbox],input[type=radio]{width:auto;accent-color:var(--action-primary);box-shadow:none;background:0 0;border:none;border-radius:0;padding:0}input[type=checkbox]:hover,input[type=radio]:hover,input[type=checkbox]:focus,input[type=radio]:focus{box-shadow:none;background:0 0}input[type=file]{cursor:pointer;width:auto;max-width:100%;padding:.35rem .55rem;font-size:13px}input:not([type=checkbox]):not([type=radio]):not([type=file]),select,textarea{border:1px solid var(--border-strong);border-radius:var(--control-radius);background:var(--surface-canvas);width:100%;color:var(--text-default);padding:var(--control-padding-y) var(--control-padding-x);transition:border-color var(--motion-duration) var(--motion-ease), background-color var(--motion-duration) var(--motion-ease)}input::placeholder,textarea::placeholder{color:var(--text-muted)}input:not([type=checkbox]):not([type=radio]):not([type=file]):hover,select:hover,textarea:hover{background:var(--surface-hover)}input:not([type=checkbox]):not([type=radio]):not([type=file]):focus,select:focus,textarea:focus{border-color:var(--action-primary);box-shadow:var(--control-focus-ring)}input.input-readonly,textarea.input-readonly,.input-readonly{background:var(--surface-subtle);color:var(--text-muted);cursor:not-allowed}button{border:1px solid var(--border-strong);border-radius:var(--radius-component);background:var(--surface-canvas);color:var(--text-default);transition:border-color var(--motion-duration) var(--motion-ease), background-color var(--motion-duration) var(--motion-ease);padding:.48rem .8rem;font-weight:500}button:hover:not(:disabled){background:var(--surface-subtle);border-color:var(--border-hover)}button:active:not(:disabled){background:var(--surface-emphasis);border-color:var(--border-hover)}button:disabled{opacity:.55;cursor:not-allowed}button.btn-primary{background:var(--action-primary);color:var(--action-primary-contrast);border-color:var(--action-primary-hover);font-weight:600}button.btn-primary:hover:not(:disabled){background:var(--action-primary-hover);border-color:var(--action-primary-strong)}button.btn-primary:active:not(:disabled){background:var(--action-primary-strong);border-color:var(--action-primary-strong)}a.btn-primary{box-sizing:border-box;border:1px solid var(--action-primary-hover);border-radius:var(--radius-component);background:var(--action-primary);color:var(--action-primary-contrast);transition:border-color var(--motion-duration) var(--motion-ease), background-color var(--motion-duration) var(--motion-ease);justify-content:center;align-items:center;padding:.48rem .8rem;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}a.btn-primary:hover{background:var(--action-primary-hover);border-color:var(--action-primary-strong)}a.btn-primary:active{background:var(--action-primary-strong);border-color:var(--action-primary-strong)}a.btn-primary:focus-visible{box-shadow:var(--focus-ring);outline:none}button.btn-secondary{background:var(--surface-canvas);color:var(--text-default);border-color:var(--border-strong);font-weight:600}button.btn-secondary:hover:not(:disabled){background:var(--surface-subtle);border-color:var(--border-hover)}button.btn-secondary:active:not(:disabled){background:var(--surface-emphasis);border-color:var(--border-hover)}a.btn-secondary{box-sizing:border-box;border:1px solid var(--border-strong);border-radius:var(--radius-component);background:var(--surface-canvas);color:var(--text-default);transition:border-color var(--motion-duration) var(--motion-ease), background-color var(--motion-duration) var(--motion-ease);justify-content:center;align-items:center;padding:.48rem .8rem;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}a.btn-secondary:hover{background:var(--surface-subtle);border-color:var(--border-hover);text-decoration:none}a.btn-secondary:active{background:var(--surface-emphasis);border-color:var(--border-hover)}a.btn-secondary:focus-visible{box-shadow:var(--focus-ring);outline:none}button.btn-sign-out--header{border-radius:var(--radius-control);margin-top:0;padding:.34rem .75rem;font-size:13px}button.btn-sign-out--default{margin-top:1rem}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{box-shadow:var(--focus-ring);outline:none}.app-shell{width:100%;max-width:72rem;padding-top:clamp(1.25rem,4vw,2rem);padding-bottom:calc(3rem + env(safe-area-inset-bottom,0px));padding-left:calc(clamp(1rem, 3vw, 2rem) + 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var(--persona-client);padding-top:.85rem}.app-header-persona-staff{border-top:3px solid var(--persona-staff);padding-top:.85rem}.app-header-persona-expert{border-top:3px solid var(--persona-expert);padding-top:.85rem}.app-header-persona-engage{border-top:3px solid var(--persona-engage);padding-top:.85rem}.app-user-cluster{flex-shrink:0;align-items:center;gap:.55rem;display:flex}.app-user-account-link{min-width:0;color:inherit;border-radius:var(--radius-control);transition:background-color var(--motion-duration) var(--motion-ease);align-items:center;gap:.55rem;margin:-.12rem -.4rem -.12rem -.12rem;padding:.12rem .4rem .12rem .12rem;text-decoration:none;display:inline-flex}.app-user-account-link:hover{background:var(--surface-subtle)}.app-user-account-link:active{background:var(--surface-emphasis)}.app-user-account-link:focus-visible{box-shadow:var(--focus-ring);outline:none}.app-user-avatar{background:var(--surface-emphasis);border:1px solid 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.25rem);min-width:min(100%,8rem)}.flex-gap-sm form .btn-primary,.flex-gap-sm form button{width:100%}.feed-list--queue .queue-list-head{display:none}.feed-list--queue .queue-row{grid-template-columns:1fr;gap:.35rem;padding:.85rem 1rem}.feed-list--queue .queue-link{white-space:normal;text-overflow:unset;font-weight:600;line-height:1.35;overflow:visible}.feed-list--queue .queue-meta{text-align:left;justify-self:start;margin-left:0;line-height:1.5}.profile-photo-row{flex-direction:column}.profile-photo-preview{width:100%;max-width:8rem}}@media (min-width:720px){.app-tab-label--short{display:none}}@media (max-width:519px){.intake-kv{grid-template-columns:1fr;gap:.15rem 0}.intake-k{text-transform:uppercase;letter-spacing:.02em;font-size:11px;font-weight:600}.intake-v{margin-bottom:.45rem}}